Booking Terms & Conditions

By booking and participating in any tours and/or retreats with Louise Sommer, you automatically accept our booking terms and conditions. You also take full responsibility for having understood and accepted our booking terms and conditions.

With my background in Psychology, Education, History, Research, Art Design and Cross Cultural Studies, I will enable you to tell your brand story with Authenticity, Inspiration & Strength. 

It is strongly recommended that you take out 'cancellation' cover as part of your travel insurance. If you need any help with this, please contact Hello World Travels Lismore who will be happy to help you.

Louise Sommer or any of her employees takes no responsibility for decisions on your part relating to:

  • Cancellations once the tour has commenced

  • Parts of the tour that you choose not to use

  • Failure to start on the specified date​

Travel insurance

It is a condition of participation that you have comprehensive travel insurance for the entire duration of the tour. Policy number, insurer and emergency contact numbers must be supplied to Helloworld Travel Lismore as instructed by Helloworld Travel Lismore.

Additional costs

The tours are land content only. You are responsible for your own travel and accommodation arrangements before and after the tour, any meals not included, travel insurance, telephone, internet, and incidentals, admission to museums, galleries and monuments not forming part of the tour, and personal expenses. 


No responsibility is accepted for any loss, expense, accident, injury, or damage to any person or property due to any causes beyond our control, such losses remaining the responsibility of the guest at any time.


Louise Sommer and Free Bird Therapy reserves the right to make changes in accommodations and itineraries should it become necessary. Unforeseen circumstances beyond our control do not oblige us to pay compensation to tour guests.


Louise Sommer and  Free Bird Therapy reserves the right to accept or reject any person as a tour participant whose condition or behaviour affects the rights and enjoyment of other guests or the tour guide or interferes with the progress of the tour itself. A guest leaving a tour under these conditions is not entitled to a refund, any further explations and shall bear any extra expenses that ensue. 

Zero abuse tolerance

Any kind of abuse is unaccepted and will lead to immediate disqualification from the group and tour. It is entirely up to Louise Sommer to decide when a guest must leave the group and tour. The guest leaving under such conditions is not entitled to a refund, any further explantions and shall bear any extra expenses that ensure.